Job: Assistant Systems Engineer (Manhattan, NY)($40K/Yr-$50K/Yr *DOE, Exempt)

Title Assistant Systems Engineer (Manhattan, NY)($40K/Yr-$50K/Yr *DOE, Exempt)
Categories IT職系, Sales職系, その他専門職系, 事務職系
Posted Date June 1, 2017
Salary $40K/Yr-$50K/Yr *DOE, Exempt
Location Manhattan, NY
Job Information

• IT Supportのご経験は問いませんが、Windows OSの基本知識がある方
• 日本語・英語バイリンガル(日本語はネイティブレベル)
• HQ以外の拠点やリモートオフィスの従業員とのやり取りがメール/電話であるので、Communication Skillsが高い方、理解力が高い方
• チームワークが取れる方
• システムのメンテナンスや緊急時によっては、Regular Hoursよりも朝が早いことや、夜遅いこと、ごく稀にですが週末の作業も発生いたしますので、Flexibleに働ける方


Title: Assistant Systems Engineer
Location: New York
Job Description:
– Collaborate with other departments to deliver proactive and corrective actions to improve IT productivity.
– Analyze task requirements, assess priorities and meet deadlines among multiple tasks.
– Build and maintain good friendly relationships with customers / stakeholders.
– Support and work with various internal systems, such as ERP and billing systems.
– Report assigned task status to the supper visor.
– Conduct investigation, troubleshooting and fix any reported issues in system, hardware, software, network, mobile problems across the organization.
– Take on-call responsibility when necessary

Qualification / Requirements:
– No prior IT support experience necessary but must have basic understanding how Windows OS-based computer works
– Must be able to communicate all levels in friendly and professional manner
– Must demonstrate high degree of willingness to learn and digest diverse IT support topics
– Must have business level of English skills and business level of Japanese skills.
– Must be able to work flexibly for solving system issues or having meetings.
– Must be able to work overtime when necessary
– Occasional travel to Data Center located in NY.

Other Information:
– Salary Range: Approx. $40,000 – 50,000 / year, Full-time, Exempt position
– Regular hours: 9:00-17:00 or 12:00 – 20:00 Mon- Fri
– Start Date: Immediately (introductory period during initial 3 months)
– Benefit: Health, Dental, Vision, Life insurance; Paid Vacation; Paid Holidays; 401(k)

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