◆TITLE: Sales Assistant
＜SUMMARY OF POSITION:＞
Provide assistance to the sales and administrative team
■ Follow up sales lead request from GM
■ Respond to customer inquiries regarding pricing, in stock items, credit terms, order status and tracking information.
■ Prepare sales orders in MTS; upon approval, prepare delivery orders and packing lists and send to warehouse. When necessary, prepare commercial invoices in excel for international shipments and send to warehouse.
■ Process customer transactions such as confirming receipt of orders, and handling returns and repairs between customer and supplier.
■ Obtain accurate information from supplier relating to shipment dates, expected delivery dates; Coordinate on time deliveries for customers.
■ Monitors warehouse report daily, investigating discrepancies between warehouse report and system report, reconciling both reports monthly.
■ Prepare end of month internal reports for department and monthly sales reports for supplier.
■ Minimize overdue A/R by closely monitoring customer A/R in MTS and customer open order reports; contacting customers by phone or e-mail to remind them of payment due dates or inquire reasons for late payments. Promptly reports to sales staff when additional collection efforts are required.
■ Processes payments in timely manner for merchandise and miscellaneous expenses following accounting procedures and guidelines.
＜EDUCATION, EXPERIENCE AND SKILLS REQUIRED: ＞
4 year degree from accredited college
Ability to communicate effectively with those inside/outside the Company.
Proficient with Microsoft office.
Knowledge of basic accounting/bookkeeping practices.
Must possess basic analytical skills, meet deadlines and maintain confidential information.