<General Position Summary>
This position is to manage all aspects of order management and import/export logistics throughout our supply
chain by organizing and providing efficient transportation.
Essential Job
<Essential Job Functions>
Communicates with clients via phone, email, fax or letter for order processing.
Monitors and evaluates all order issues and resolve in discrepancies.
Sets up accounts in the internal system for new clients.
Provides customer service and handles issues arising with orders and delivery.
Imports and exports products from/to Japan; and prepares necessary documents.
Communicates with logistics venders to ensure shipments are shipped and delivered on time.
Maintains close liaison with logistics venders.
Provides sales team with inventory update and delivery needs for order processing.
Supports Accounting & Operation Direct for the year‐end inventory reconciliation.
Addresses and resolves shipment and inventory issues.
Analyzes and optimizes overall logistics procedure.
Takes initiative and identify areas of improvement to accelerate order processing and improve sales
efficiency.
Reports to Accounting & Operations Director on order flow weekly/monthly basis.
Maintains the company’s order processing and logistics manual.
<Job Requirements>
*EDUCATION
High school diploma or general education degree (GED); or equivalent combination of education and
experience. Bachelor’s degree in supply chain, transportation, logistics or related field is preferred.
*EXPERIENCE
One to three‐year experience of logistics and/or supply chain.
*TOOLS & EQUIPMENT
General office equipment including phones, fax, copier, scanner, personal computer, calculator, etc.
Software includes the use of Windows operating system and MS Office applications.
*SUPERVISORY RESPONSIBILITY
No
*TRAVEL
Domestic or international travel may be required.
<Contact>
Up Recruiters
347-400-9116
info@uprecruiters.com
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