◆Position Title: Freight Forwarding Clerk（FLSA Status: Non-Exempt）
＜General Position Summary＞
This position is responsible for performing imports and exports related duties in order to organize the safe, efficient and
cost-effective way of transportation taking accounts of the customers’ delivery requirements.
＜Essential Job Functions＞
◆LOGISTICS COORDINATION
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Researches and plans the most appropriate route for shipments considering the nature of items and the requirements set by customers.
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Arranges appropriate packaging considering the climate, weight, nature of goods, costs, delivery and warehousing of goods at the final destination.
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Obtains, checks and prepares any required documentation to meet customer and insurance requirements.
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Coordinates with third party vendors to transfer items smoothly in accordance with customer requirements.
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Arranges payment of freight fees and other associated charges.
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Keeps track of shipping status using assigned systems.
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Issues invoices to customers according to quotation mutually agreed.
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Updates standard operation procedures (SOPs).
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Prepares quotations according to customers’ requests; Ensures quotations are competitive and reasonably profitable by negotiating with subcontractors and vendors.
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Handles, troubleshoots and assists customers in a timely manner to resolve claims talking to the Assistant Manager/Manager depending on the difficulty.
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Provides accurate shipping information to custom brokers for timely clearance.
＜Job Dimensions (skills, knowledge & abilities) Essential Job Dimensions＞
Attendance & Punctuality, Communication, Customer Service, Flexibility/Adaptability, Initiative/Follow Through, Problem Solving, Time Management
＜Qualifications Education & Work Experience＞
High school diploma or general education degree (GED); or more than one year of related experience and/or training;
or equivalent combination of higher education and experience.
＜Working time＞
Monday ～ Friday 8:30am – 5:30pm (lunch 1hour)
＜Contact＞
Up Recruiters
347-400-9116
info@uprecruiters.com
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