＜General Position Summary＞
This position provides customer service & order management activities, accounting activities and handles office administration.
◆Essential Job Functions◆
＜＜＜Customer Service / Order Management＞＞＞
• Conducts research including desk research and comparison with internal database.
• Creates delivery reports and reconfirm accuracy with reports.
• Responsible for order processing, delivery control and back end sales activity functions.
• Ensures accuracy of order number and contents as well as order requests to suppliers.
• Checks availability of existing reports.
• Analyzes and makes necessary adjustments on credit reports (products).
• Delivers products to clients by delivery due date as contracted.
• Communications with clients and suppliers via phone, email, fax or letter for order processing and new inquiries from potential clients.
• Provides customer service to handle questions and issues arising with orders.
• Manages a database in an internal system including speed, product type and status update.
• Builds a trust relationship with existing suppliers.
• Reports to the manager on sales activities weekly/monthly basis.
◆Job Dimensions (skills, abilities & personal traits)◆
Accuracy Attendance & Punctuality Attention to Detail
Customer Focus Listening & Understanding Math Skill: Basic
Multi-Tasking Time Management
Interpersonal & Communication Skills
英語 ＆ 日本語 language fluency in reading, writing and speaking
◆勤務：オフィス勤務
＜問い合わせ＞
Up Recruiters
347-400-9116
info@uprecruiters.com
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