◆Position: full time Retail Web sales staff (Customer Service/travel consultant)
◆desired starting date: December ～
◆Essential Job Functions：FIT Travel Arrangement & Sales
1 Corresponds with clients and answers inquiries, provides suggestions and/or makes sales via web, emails and phone calls.
2 Makes travel arrangements such as the company’s Tours, airfare, cruises, and hotels for customers including agencies.
3 Conducts sales promotion activities such as sales calls to agencies, flyer promotions, media advertisements, etc.
4 Provides various travel information to customers such as destinations, fares and travel regulations to maximize cost savings and provide a high degree of customer services.
5 Assists with analyzing the business potential of leisure markets.
6 Maintains and develops customer base by suggesting products and services which meet and exceed client expectations.
7 Communicates well with vendors, clients and related parties within the organization.
8 Uses judgment in regular interaction with clients, vendors and related parties.
9 Consults with your superiors or experienced colleagues when troubleshooting.
10 Understands one’s function from an organizational perspective and consults with one’s superiors when troubleshooting daily activities.
◆Basic Working time:845am-530pm (another shift time 1015am-7pm, one week in a month)
◆language: Native level Japanese, business level English
◆salary: DOE (entry level 30-35K, experience in travel industry 35-40K)
◆commute to the Office: can commute by Path train from Manhattan. It takes approximately 15min.
And walk from the station to the office. It takes 5-10min.