＜企業＞ IT Company
■ Job Description / Details ■
Junior Analyst is required to provide daily functional assistance and application support for ERP system
■ Primary Duties ■
Responsible for day-to-day user support for ERP system, ensuring all business processes are documented in line with SAP helpdesk procedure. Provide 1st line support, as well as end-user training.
Here is the summary of expected duties.
■ Qualifications ■
– Japanese & English Communication Skill
– Bachelor’s Degree
– At least 2-4 years’ experience in Information Technology
– Strong analytical and problem-solving skills, with attention to details and interpersonal skills
– Previous ERP system experience is preferred.
– Call center experience is preferred.
– Proficient in PC computer applications including Excel, Word and Power Point
– Ability to respond to common inquiries or issues proactively from multiple business clients
– Updates job knowledge by participating in educational opportunities; maintaining personal networks.