◆Position: Retail Web sales staff (Customer Service/travel consultant)
◆desired starting date: soon
◆Essential Job Functions
FIT Travel Arrangement & Sales
1 Corresponds with clients and answers inquiries, provides suggestions and/or makes sales via web, emails and phone calls.
2 Makes travel arrangements such as Look American Tours, airfare, cruises, and hotels for customers including agencies.
3 Conducts sales promotion activities such as sales calls to agencies, flyer promotions, media advertisements, etc.
4 Provides various travel information to customers such as destinations, fares and travel regulations to maximize cost savings and provide a high degree of customer services.
5 Assists with analyzing the business potential of leisure markets.
6 Maintains and develops customer base by suggesting products and services which meet and exceed client expectations.
7 Communicates well with vendors, clients and related parties within the organization.
8 Uses judgment in regular interaction with clients, vendors and related parties.
9 Consults with your superiors or experienced colleagues when troubleshooting.
10 Understands one’s function from an organizational perspective and consults with one’s superiors when troubleshooting daily activities.
◆salary: $30K/Yr – 40K *DOE
◆Language: Japanese Native Speaker level, English-business level or native speaker level