LAN Systems Engineer
·BS/BA in a computer-related field or equivalent knowledge/experience.
·3 – 8 years of experience in IT support and/or networking.
·Ability to travel locally in the Chicago Area with the occasional out of state business trip.
·Able to do occasional physical installation of equipment (lifting/carrying PCs, routers, and
servers) usually bot not always with assistance from team members.
·Excellent communication and people skills and the ability to work both independently and with
a team. Willingness to learn and the ability to perform under pressure.
·Excellent problem solving and critical thinking skills and good organizational & documentation
·Occasional after hours and weekend work.
Preferred Skills: (Ideal candidate should possess intermediate to advanced knowledge in many of the
·Advanced troubleshooting of Windows 7 (and above) operating system issues and Microsoft
Office products. Intimate knowledge of basic PC hardware components. Virus/Malware
removal, troubleshooting BSOD, data recovery, user profile migration knowledge, both manually
and using automated software is strongly preferred.
·Strong Basic Networking Knowledge: TCP/IP, DNS, DHCP, Wireless, VLAN, QOS, basic
routing/switching, subnetting, NAT, etc.
·Windows Server administration skills (Windows Server 2008 R2 and above): Active Directory,
Microsoft Exchange Server, File sharing & NTFS security, Remote Desktop Services (Terminal
Services), Hyper-V, etc.
·Experience configuring, installing, and troubleshooting HP, Dell, and other common OEM Server
hardware and the technologies used therein: RAID configuration, firmware updates, BIOS
configuration, iSCSI, etc.
·Virtualization: VMWare ESXi, Hyper-V, or Citrix experience desired.
·Office365, Google Apps for Enterprise, and other cloud services experience is a plus. SMTP,
spam filtering, and email troubleshooting skills are desired.
·Network Storage equipment including iSCSI SANs and NAS: Volume creation, LUN Mapping,
Snapshotting, and Replication.
·Advanced Networking with Cisco, Juniper, Riverbed, HP, etc.: Switch, Firewall, Router, and
Wireless Access Point configuration, installation, troubleshooting, and maintenance. CLI
command level knowledge of business class devices (not consumer equipment) desired. QoS,
Wan Acceleration (Riverbed), VoIP experience is a plus.
·MCSE/MCP is preferred.
·CCNA is a plus.
·Strong English skills both spoken and written are required.
·Japanese Language skills are a plus.
·Spanish language skills are a plus.
Benefit: Health, Dental, Vision, Life insurance; Paid Vacation; Paid Holidays;
Others: Relocation Support (要相談）