Job: Jr. ERP User Support Specialist (Manhattan, NY) ($65K-75K/Yr DOE)

Title Jr. ERP User Support Specialist (Manhattan, NY) ($65K-75K/Yr DOE)
Categories IT職系
Posted Date December 19, 2023
Salary $65K-75K/Yr DOE * NY office
Location Manhattan, NY or Houston, TX
Job Information

★ERPの経験がなくとも会計やSales Assistant, Logistics等のBackofficeでERPを使用したことのある方でIT業界へ転身したい方、
やる気があってFlexibleでQuick learnerな方であれば検討可能。
★User Supportのお仕事ですのでCommunication能力やTeamでお仕事ができる協調性等も重視。

<Title:> Jr. ERP User Support Specialist
<FLSA Status:> Non-Exempt
<Salary:> NY: 65K-75K/year HOU:57K-65K/year
<Office Location:> Manhattan, NY or Houston, TX Office
<Working Hour:> 9AM-5PM
<Language:> English/JapaneseともにBusiness Level以上(日本語は読み書きも必須)

This position is responsible for ensuring an outstanding level of ERP user support for day-to-day technical or operational issues and demonstrates a baseline working knowledge of in-depth and routine work applications. Acts as a resource to other ERP user support specialists.

<Required Competencies >
– List the minimum skills, knowledge, qualifications, prior experience and education needed to meet performance expectations for the accountabilities listed above.

1. Basic understanding of SAP
2. Basic skills as a Trainer/Instructor
3. Basic skills of Accounting
4. Excellent customer support skills
5. Excellent communication skills
6. Planning and organization skills
7. Problem-solving and analytical skills
8. Task and Time Management skills

<Knowledge and Skills >
• Required:
o 1+ years of experience in the ERP and related application support.
o Basic understanding of the business procedure of Sales, Purchase and Financial.
o Basic understanding of SAP, Microsoft Dynamics GP or any other ERP system.
• Preferred:
o Japanese language skill.

<Relevant Experience and Education >
• Education/Training:
o Bachelor’s degree and 1+ years of ERP or related application Support Experience is required.
• Licenses or certifications required, if any:
o Professional certifications as appropriate.

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